Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account information (name, email, password)
• Business details (company name, industry, address)
• CRM data such as leads, contacts, accounts, and sales pipelines
• Usage data, device information, IP address
• Billing information (if you upgrade to a paid plan)
• Support interactions (chat logs, emails, attachments)

2. How We Use Your Information

We use your information to provide and improve our CRM services:

• To create and manage your user account
• To store and organize CRM data you input
• To improve platform performance and security
• To send product updates, billing notices, or alerts
• To provide technical support and customer service
• To analyze usage patterns for feature improvements

3. How We Protect Your Data

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure storage and access controls
• Regular vulnerability and security audits
• Role-based permissions to protect CRM data
• Backup and disaster recovery protocols

4. Sharing and Disclosure

We do not sell your data. We may share information with:

• Trusted third-party service providers (hosting, payments, analytics)
• Legal authorities if required by law
• Your organization’s team members (if you invite them)

All third-party services comply with strict data protection standards.

5. Data Retention

We retain your CRM data for as long as your account remains active. If you delete your account, your data is securely deleted from our systems within a reasonable time frame, unless required by law.

6. Your Data Rights

You have the right to:

• Access your data
• Update or correct information
• Download or export CRM data
• Request deletion of your account and stored data

7. Cookies & Tracking Technologies

SalesRocketCRM uses cookies to enhance user experience, analyze usage, and improve product performance. You can manage cookie preferences in your browser settings.

8. International Data Transfers

Your data may be processed on servers located in other countries, but always under strict compliance with global privacy regulations.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or dashboard notification.